How to Rock Your Consultation Call: A Guide from Client Relations

Thinking about setting up your first consultation call, but not sure what to expect? You’re not alone! A lot of folks feel nervous about taking that first step toward therapy. Maybe you’re wondering if it’s the right time, or maybe you just don’t know exactly what a consultation call even involves. Don’t sweat it, we’re here to walk you through it and help you feel ready to go!

Whether you’re calling because you need someone to talk to, or you’re looking for specific support, this call is a great opportunity to figure out if we’re a good fit for you. Here’s how to nail your consultation call, step by step:

1. Prepping for the Consultation Call-Get Ready to Rock!

Before you pick up the phone, there are a few things that’ll make the call easier (and, yes, more comfortable):

  • Grab Pen & Paper: Trust us, this is going to be a lot of information to absorb. Take notes on things like session details, therapist approaches, fees, and anything else you want to remember.
  • Find a Quiet Space: We know life can get busy, so find a spot where you won’t be interrupted. Whether that’s your bedroom or your (parked) car, we want you to feel relaxed and able to focus on the conversation.
  • Be Ready to Share (a Little): We’ll ask for some basic info (name, age, job, what’s going on for you), but this isn’t about digging deep right off the bat (that’s for you and your therapist in the weeks to come!) This is mainly about getting to know the basics so we can find the best match for your needs.

2. What Happens During the Consultation Call?

You might be thinking: What is this really going to look like?

Great question! The consultation call is a chill, 15-minute conversation that’s more about getting to know you, answering your questions, and ensuring we’re the right fit for you. Here’s what you can expect:

  • We’ll Start with a Warm Introduction: We’ll introduce ourselves and check in on how you’re feeling. It’s a no-pressure situation-just two people chatting about what’s going on and how we can help.
  • A Little Background Info: We’ll ask a few questions to better understand your needs-what’s been going on, what kind of therapy you’re looking for, and what you’re hoping to achieve. This helps us know if we’re a good match!
  • We’ll Match You with the Right Therapist: After we’ve gathered all that info, we’ll recommend a therapist from our team that best fits your personality, needs, and schedule. We know therapy isn’t one-size-fits-all, so we take the time to match you with someone who feels like the right fit. It’s like matchmaking, but for your mental health.
  • We’ll Answer Any Questions: Whether you’re wondering about the financial investment, session availability, or our process, we’ll make sure you leave the call with all the info you need. No question is too small or silly, we’re here for you!

3. Why Is This Call So Important?

You might be asking: Why do I need this call at all? Can’t I just schedule a session?

Great point! Here’s why we ask that you go through the consultation process:

  • Finding the Right Fit: Therapy is all about finding someone you feel comfortable with. This consultation call ensures we match you with a therapist whose specialty, approach, and personality best align with your needs.
  • Personalized Treatment: We don’t want to waste your time with a therapist who’s not the right fit. By having this initial conversation, we ensure that your therapy sessions start off on the right foot.
  • Setting Realistic Expectations: This call helps you get a clear idea of how we operate, what you can expect during sessions, and how we can help you. It’s a great opportunity to ask any questions that’ll make you feel more comfortable moving forward.

4. What Happens After the Call?

Once we’ve gotten to know you and matched you with a therapist, here’s what comes next:

  • Scheduling Your First Session: We’ll help you find an appointment time that works for you and your schedule. No need for any additional steps on your part, we will take care of everything for you.
  • Fees & Payment: As part of the consultation, we’ll go over any financials. Since we’re an out-of-network practice, we’ll explain how billing works (we’ll even provide a “superbill” for insurance reimbursement, if applicable). We’ll also set up your first session payment and ensure that this is as simple as showing up on your scheduled day and time.
  • Session Details: We’ll let you know whether your first session will be virtual or in-person and get you set up with everything you need, like the client portal and consent forms.

5. You’re All Set-Welcome to the Blueprint Family!

After the consultation call, if everything’s good to go, we’ll confirm your therapist and get your first session on the calendar. And don’t worry, this isn’t a one-and-done kind of deal. We’re with you for the long haul, and we’ll be there to support you every step of the way. We’re not here to overwhelm you with a million forms and a one-size-fits-all approach…We’re here to get to know you, listen to your needs, and get you started with a therapist who’s truly the best fit for your journey.

Ready to Rock Your Consultation Call?

We’re ready to chat! The consultation call is all about getting to know each other and ensuring we’re the right match. It’s not a huge commitment-just a chance to get all your questions answered and feel confident about starting therapy with us.

So, what are you waiting for? Let’s chat!

Click here to book a consult call with us: https://blueprintmentalhealth.setmore.com/

CONTACT & MORE INFORMATION

Trusted Mental Health Counseling Across Central New Jersey

Blueprint Mental Health has earned a reputation as one of the most sought-after mental health practices in New Jersey. We provide the highest quality clinical care in a way that feels welcoming, personal, and anything but clinical. Our therapists offer individual and group counseling for children, teens, young adults, adulting adults, parents, couples, and families.

We offer both in-person sessions at our Somerville location and virtual therapy appointments statewide. For those seeking in-person care, we’re located within a 30-minute drive of many towns across Central and Northern New Jersey, including Chatham, Madison, Morristown, Princeton, Edison, Highland Park, North Brunswick, New Brunswick, Piscataway, South Plainfield, Clark, Cranford, Scotch Plains, Summit, Springfield, and more.

Comprehensive Therapy Services in Somerset County

We're proud to support clients from Bridgewater, Hillsborough, Bound Brook, Branchburg, Manville, Raritan, Somerset, Bedminster, Bernardsville, Far Hills, Peapack, and Martinsville. Our Somerset County location serves as a central hub for families and individuals seeking high-quality mental health support.

Individual and Family Counseling in Union County

Our in-person services are convenient for residents of Scotch Plains, Westfield, Summit, Springfield, Cranford, Clark, Garwood, Fanwood, New Providence, Mountainside, Rahway, Roselle Park, and Plainfield. We work with children, teens, and adults throughout Union County to address anxiety, depression, relationship concerns, and more.

Therapy and Coaching Services in Middlesex County

We frequently work with individuals and families from Edison, New Brunswick, North Brunswick, Highland Park, Metuchen, Milltown, Piscataway, Dunellen, South Plainfield, Kendall Park, and Middlesex. Our clinicians provide accessible care for both short-term challenges and long-term growth.

Supportive Mental Health Care in Hunterdon County

Many of our clients travel from Clinton, Flemington, Readington Township, Lebanon, High Bridge, and Whitehouse Station for in-person support. We also offer virtual sessions for added flexibility throughout Hunterdon County and beyond.

Compassionate Therapy for Children, Teens, Adults, and Families

Whether you're struggling with anxiety, depression, OCD, trauma, parenting challenges, or family conflict, Blueprint Mental Health offers compassionate and effective care tailored to your needs. Our young but experienced team of clinicians takes a proactive, relational approach that resonates with today’s children, teens, and adults.

We provide services including Individual Therapy, Group Therapy, Family Therapy, Parent Coaching, Couples Therapy, Trauma Treatment, OCD Therapy, Drop-In Consults, and more.

If you want to understand what sets us apart, explore Our Approach.

Phone: 908-256-6965
Email: clientrelations@blueprintmentalhealth.com

Blueprint Mental Health
73 West End Ave,
Somerville, NJ 08876 [Map]